About - ZigZag Teams

OUR STORY

From Start to Success

ZigZag began more than a decade ago as a back office support team for ZigZag Advertising. With a team of web developers, graphic designers, and customer support specialists, we quickly became known for delivering reliable offshore support to international partners. As more companies asked how they could build and scale their own offshore teams in the Philippines, ZigZag expanded and laid the foundation for the global staffing solutions we provide today.

Today, ZigZag is a leading provider of offshoring solutions, Employer of Record services, dedicated teams, and managed services in the Philippines. We help businesses across Australia, New Zealand, the United States, Canada, the United Kingdom, Singapore, China, and Japan grow through access to high performing Filipino talent. Our solutions include recruitment, HR and payroll compliance, workspace solutions, and fully managed offshore operations.

We are also the pioneer IT BPO in the Philippines offering integrated cybersecurity as a service, giving global companies a secure and modern way to scale their offshore teams while protecting their digital operations.

ZigZag is proudly Great Place to Work® Certified, and we are actively progressing toward becoming a Certified B Corporation®, reflecting our commitment to ethical leadership, employee wellbeing, environmental responsibility, and positive community impact.

With people at the center of every service we deliver, our mission is simple: help companies build and manage exceptional offshore teams anywhere in the world. Through world class talent, strong values, and secure operations, we empower businesses to scale with confidence.

Strategic Location. PEZA-Registered. ISO 27001-Certified.

Located in Ortigas Center, one of Metro Manila’s premier business districts, our office places your team at the heart of opportunity and growth. With close proximity to major malls, dining spots, and transport hubs, it’s a workplace that offers both a professional environment and everyday convenience.

We proudly operate in an elegant, PEZA-registered Grade A building and maintain ISO 27001 certification for information and data security—ensuring your offshore team works in a secure, compliant, and business-ready environment designed for productivity and peace of mind.

People-First. Great Place to Work® Certified. 95% Staff Retention.

Our management is built on Agile leadership principles and a people-first approach that values support, recognition, and long-term growth. We focus on clear communication, regular feedback, and empowering leaders at every level so teams feel trusted, supported, and equipped to do their best work.

By embracing flexibility, collaboration, and continuous improvement, we create a workplace where people want to stay, grow, and contribute over the long term. This way, your team feels like a natural extension of your business, not a separate add-on.

On the Way to Becoming a Certified B Corporation®

ZigZag is proudly on the journey to becoming a Certified B Corporation®. We’ve submitted our application with B Lab and are progressing through the official assessment process, reflecting our commitment to responsible business, our people, and the planet.

Over the past year, we’ve strengthened our policies around sustainability, governance, transparency, and employee wellbeing to align with B Corp standards—because for us, this journey is more than a certification; it’s about growing in a way that creates a positive impact for our teams and the world around us.

Vision

Mission

Bespoke Strategies & Cost-Effective Solutions

ZigZag combines technology and people to deliver customized global workforce solutions that are sustainable and impact-focused.

Vision

Where Talent and Growth Opportunities Align

ZigZag connects world-class talent with forward-thinking companies.

Vision

Where Talent and Growth Opportunities Align

ZigZag connects world-class talent with forward-thinking companies.

Core Values

Our Principles for Lasting Partnerships

We move with purpose and face challenges with confidence, work in full transparency, and stay committed to our clients’ success every step of the way.

Core Values

Our Principles for Lasting Partnerships

We move with purpose and face challenges with confidence, work in full transparency, and stay committed to our clients’ success every step of the way.

WHY CHOOSE ZIGZAG

Build High‑Performing Offshore Teams That Feel Truly In‑House

At ZigZag, we don’t just help you scale—we help you save.
Our offshoring solutions have helped businesses reduce operational costs by up to 70%, without sacrificing quality and control.

Whether you need a single specialist or building a remote team, our deep knowledge of the Asian talent market, combined with a people-first approach, ensures we provide high-performing teams that seamlessly integrate with your operations. The best part? It’s an offshore team that delivers in-house quality—without the overhead.

950+ Professionals

We have built a large and diverse team of professionals who support clients around the world. Our talent pool includes experts in technology, design, operations, customer support, and many other fields. This strong workforce helps global businesses expand quickly and reliably. At ZigZag, people and capability drive everything we do.

2500 sqm of Workspace (and growing)

Our modern offices offer the space and facilities needed for productive offshore teams. The environment includes dedicated work areas, meeting rooms, collaboration zones, and secure infrastructure. We designed our workspace to support focus, creativity, and smooth day to day operations. Your team has everything required to perform at a high level.

95 % Staff Retention

We place a strong emphasis on culture, engagement, and employee wellbeing, resulting in exceptional retention across our teams. This stability benefits our partners by reducing turnover and maintaining continuity in their offshore operations. When people feel supported, they stay longer and perform better. Our commitment to a positive workplace is a key part of how we deliver consistent results.

100+ Global Clients

We are trusted by more than one hundred companies across Australia, New Zealand, the United States, the United Kingdom, Singapore, China, and Japan. These long term relationships reflect our dedication to service quality and reliability. Businesses partner with us to scale efficiently through strong talent and dependable support. Every client is valued and supported with care.

Transparent and Predictable Pricing

We provide clear and straightforward pricing so you always understand your costs. There are no hidden fees, and everything is communicated openly to help you plan and scale with confidence. Predictable pricing creates a smoother experience for businesses of all sizes. With ZigZag, transparency is a standard, not an option.

Pioneer in Cybersecurity as a Service

ZigZag is the first IT BPO in the Philippines to integrate modern cybersecurity protection directly into offshore staffing solutions. We partner with global security specialists to offer monitoring, response, and advanced tools that safeguard your operations. This helps ensure your team works in a safe and resilient digital environment. We support your growth with both talent and security you can trust.

Clear, Transparent Pricing

From blogs and landing pages to product descriptions and thought leadership, a skilled Content Writer helps boost your search visibility, strengthen your brand voice, and connect with the right audience...

Our People

Your Partners in Every Step of Your Journey

At ZigZag, you do not work through layers of bureaucracy. You work directly with the people who built the company. Our founders, executives, and senior leaders stay actively involved, helping you navigate challenges and build a high-performing offshore team with confidence.

Chris

Partner

Vince Dickson

Partner

Ben

Partner

Atty Edna

Chief Finance Officer

Charles

Chief People Officer

Get in Touch

Let’s take the next step together

You’ve learned who we are and what we stand for. Now we’d love to understand your goals.

Share your plans with us and our team will help you shape the offshore structure that fits your vision.

A simple conversation is all it takes to begin building something meaningful.

Meet the Team Helping YouBuild Global Talent

From Start to Success

Strategic Location. PEZA-Registered. ISO 27001-Certified.

People-First. Great Place to Work® Certified. 95% Staff Retention.

On the Way to Becoming a Certified B Corporation®

Vision

Bespoke Strategies & Cost-Effective Solutions

Where Talent and Growth Opportunities Align

Where Talent and Growth Opportunities Align

Our Principles for Lasting Partnerships

Our Principles for Lasting Partnerships

Build High‑Performing Offshore Teams That Feel Truly In‑House

950+ Professionals

2500 sqm of Workspace (and growing)

95 % Staff Retention

100+ Global Clients

Transparent and Predictable Pricing

Pioneer in Cybersecurity as a Service

Clear, Transparent Pricing

Your Partners in Every Step of Your Journey

Chris

Vince Dickson

Ben

Atty Edna

Charles

Let’s take the next step together

Meet the Team Helping You
Build Global Talent